Promoting the Sustainable Recovery of Hospitality in the Post-Pandemic Era: A Comparative Study to Optimize the Servicescapes.

As COVID-19 spread throughout the world, the hospitality and tourism sectors were hard hit as no other industry. For this reason, the UNWTO developed the One Planet Vision as a response to a sustainable recovery of the tourism sector. At present, when people are starting to travel and stay at hotels again, it is important to analyze what their expectations are of hotels to move forward in the post-pandemic era. For instance, empirical research has been developed to examine people's sentiments toward servicescapes, and a comparative study is presented between 2020 and 2022. Findings contribute to the research by identifying new servicescape attributes during a health crisis. These also lead to practical implications by proposing a scale to evaluate customers' perceptions and to increase their wellbeing and resilience. The current research is one of the first studies to collaborate with the One Planet Vision by empirically proposing improvements in the servicescapes of hotels for a responsible recovery.

Effect of Lockdown Measures on Atmospheric Nitrogen Dioxide during SARS-CoV-2 in Spain

The disease caused by SARS-CoV-2 has affected many countries and regions. In order to contain the spread of infection, many countries have adopted lockdown measures. As a result, SARS-CoV-2 has negatively influenced economies on a global scale and has caused a significant impact on the environment. In this study, changes in the concentration of the pollutant Nitrogen Dioxide (NO2) within the lockdown period were examined as well as how these changes relate to the Spanish population. NO2 is one of the reactive nitrogen oxides gases resulting from both anthropogenic and natural processes. One major source in urban areas is the combustion of fossil fuels from vehicles and industrial plants, both of which significantly contribute to air pollution. The long-term exposure to NO2 can also cause severe health problems. Remote sensing is a useful tool to analyze spatial variability of air quality. For this purpose, Sentinel-5P images registered from January to April of 2019 and 2020 were used to analyze spatial distribution of NO2 and its evolution under the lockdown measures in Spain. The results indicate a significant correlation between the population"s activity level and the reduction of NO2 values.